How to Access Your PF Account
Four official ways to access your EPF account — Unified Member Portal, EPF passbook portal, the UMANG app, and the missed-call / SMS services. With logins, links, and what each one shows.
- Last verified
- 21 June 2026
- Official site
- unifiedportal-emp.epfindia.gov.in ↗
- Application Mode
- Online
- Validity
- Permanent
- Issuing Authority
- EPFO
- Online
- Available
- Offline
- Not available
EPFO gives you several ways to access the same PF account — pick the one that matches what you actually need to do.
For viewing balance and last contribution, the missed call or SMS service is the fastest path and works on any phone. For checking the full passbook history across all your employers, use the passbook portal. For filing claims, transferring PF, updating KYC, or downloading your UAN card, use the Unified Member Portal. For mobile-first access to most of these, install UMANG.
All of these use the same UAN as the identity — and all of them require that UAN to be activated first. If you're stuck at any login screen, the activation step is almost always what's missing.
Eligibility
- You have a 12-digit UAN allotted by your employer.
- Your UAN is activated on the EPFO member portal.
- Your mobile number is linked to your UAN and active.
Required documents
Your 12-digit UAN
RequiredPrimary identifier for your EPF account across all platforms.
Required to log in on every official channel.
Activated UAN password
OptionalCredential for portal-based access.
Used for the Unified Member Portal and the EPF passbook portal.
Registered mobile number
RequiredOTP delivery and no-internet service access.
Used for OTPs, missed-call lookups, and SMS-based balance checks.
Aadhaar-linked mobile (recommended)
OptionalRequired for Aadhaar OTP authentication in UMANG and claim flows.
For UMANG app onboarding and Aadhaar-based KYC actions.
Step-by-step process
- 1
Option A — Unified Member Portal (full features)
Go to unifiedportal-emp.epfindia.gov.in/epfo, click 'Member' login, enter UAN and password, solve the captcha, and sign in. From here you can update KYC, file claims, transfer PF, raise grievances, and download UAN card.
unifiedportal-emp.epfindia.gov.in ↗ - 2
Option B — EPF Passbook Portal (passbook + balance)
Go to passbook.epfindia.gov.in and log in with the same UAN and password. This portal is dedicated to viewing and downloading your monthly contribution passbook for every employer you've had.
passbook.epfindia.gov.in ↗ - 3
Option C — UMANG mobile app
Install UMANG (Google Play / App Store), search 'EPFO', and authenticate using your UAN + OTP. The app supports passbook, claim status, KYC, and the activation flow.
web.umang.gov.in ↗ - 4
Option D — Missed call service
From your registered mobile, give a missed call to 9966044425. EPFO replies with an SMS showing your UAN, last contribution, and total balance — no internet required.
- 5
Option E — SMS service
Send the SMS 'EPFOHO UAN ENG' to 7738299899 from your registered mobile to receive your latest PF balance and last contribution. Replace 'ENG' with the language code (HIN, TAM, TEL, KAN, MAL, BEN, MAR, PUN, GUJ, ORI) for regional SMS.
Official website
Always confirm critical details here
unifiedportal-emp.epfindia.gov.in
Who issues this?
- Issuing Office
- Employees' Provident Fund Organisation (EPFO)
- Approving Officer
- PF Commissioner
- For Offline Applications
- Nearest EPFO regional office
What happens after applying
- 1
UAN activation confirmed
Ensure UAN is activated and password is set before using any portal channel.
- 2
Channel selected
Choose the access channel — portal, passbook site, UMANG, missed call, or SMS — based on your need.
- 3
Authentication completed
Log in using UAN + password (portal/passbook), UAN + OTP (UMANG), or registered mobile (missed call/SMS).
- 4
Account accessed
View balance, passbook history, claim status, or take actions depending on the channel used.
Common mistakes & rejection reasons
Using the wrong portal for claims
Why: The passbook portal only shows balance history; it does not support claim filing or KYC updates.
Fix: Use the Unified Member Portal (unifiedportal-emp.epfindia.gov.in/epfo) for any action beyond viewing balance.
Missed call from non-registered mobile
Why: EPFO's missed-call service checks the calling number against your registered mobile. Calls from a different number return no response.
Fix: Always use the mobile number registered with your EPFO/UAN record. Update it via your employer if it has changed.
UMANG installed from unofficial source
Why: Fake UMANG APKs can steal credentials. Only official app stores have the genuine version.
Fix: Install UMANG only from the Google Play Store or Apple App Store.
UAN not activated before trying to log in
Why: An unactivated UAN has no password — the portal login will fail with an invalid credentials error.
Fix: Complete UAN activation first. See the activate-uan guide.
Passbook not available error
Why: Passbook becomes visible only after the employer files the first ECR — typically 1–2 months after joining.
Fix: Wait one full salary cycle after joining, then check again. If it's been more than 2 months, raise a grievance on epfigms.gov.in.
SMS service returning no data
Why: The EPFO SMS service requires the UAN to be active and the mobile to be registered. Inactive or unlinked numbers receive nothing.
Fix: Activate your UAN and ensure the sending mobile is the one registered with EPFO.
Special situations
Multiple Member IDs under one UAN▾
Each Member ID (one per employer) shows a separate passbook entry. All of them are visible on the passbook portal under the same UAN login.
Aadhaar-linked mobile changed after UMANG setup▾
UMANG re-authentication will fail if your Aadhaar OTP goes to a number different from what UMANG has on file. Re-register UMANG using the new number.
Account dormant for several years▾
Dormant accounts may have been marked inoperative by EPFO. The passbook portal will still show them, but online claims may need manual verification. Contact the EPFO regional office.
SMS in wrong language▾
The default language code 'ENG' sends English. If you receive garbled text, try sending the SMS with your preferred regional code (HIN, TAM, etc.).
Employer not filed ECR for the current month▾
The passbook will not show the latest month's contribution until the employer files and clears the ECR. This is normal — wait for the following month's update.
Frequently asked questions
What's the difference between the member portal and the passbook portal?▾
Same UAN/password, different surfaces. The member portal is for actions (claims, KYC, transfer); the passbook portal is purely for viewing/downloading the monthly contribution ledger.
I get an error saying 'Passbook is not available for this Member ID'.▾
Passbook becomes available only after your employer files the first ECR with EPFO — usually a 1-2 month lag from joining. If it has been longer, raise a grievance on epfigms.gov.in.
Can I access PF without internet?▾
Yes — the missed-call (9966044425) and SMS (EPFOHO UAN ENG to 7738299899) services work on any phone, including feature phones. They return balance and last contribution.
Is the UMANG app safe?▾
UMANG is the Government of India's official mobile app aggregator. Install only from Google Play or the App Store, never from forwarded APKs.
Can I see all my previous employers' contributions in one place?▾
Yes. The EPF passbook portal shows a separate passbook tab for each Member ID under your UAN, covering every employer you've worked with.
What services are available on the EPFO member portal?▾
The member portal supports claim filing (withdrawal, advance), PF transfer, KYC updates, UAN card download, grievance submission, and claim status tracking.
Why does my passbook show ₹0 balance for the latest month?▾
EPFO updates the passbook after the employer files and clears the ECR challan for that month. There is typically a 1–2 month lag. If older months are also missing, check with your employer that contributions have been filed.
Do I need Aadhaar to access my PF account?▾
Not for basic access. UAN + password is sufficient for the portal and passbook site. Aadhaar is required when filing claims or doing KYC-linked actions on UMANG.
Can I log into multiple EPFO channels simultaneously?▾
You can use the missed-call and SMS services at any time. Portal sessions and UMANG work independently — there is no conflict.
What is the missed-call number for PF balance?▾
Give a missed call to 9966044425 from your registered mobile. EPFO replies via SMS with your UAN, last contribution amount, and total PF balance.
What language options are available for the SMS service?▾
The EPFO SMS balance service supports: ENG (English), HIN (Hindi), TAM (Tamil), TEL (Telugu), KAN (Kannada), MAL (Malayalam), BEN (Bengali), MAR (Marathi), PUN (Punjabi), GUJ (Gujarati), ORI (Odia).
Can my family member access my PF account on my behalf?▾
No. EPFO does not have a nominee login feature. Your family can view balance via the missed-call service if they have your registered mobile, but cannot take any action on your account.
How often is the EPF passbook updated?▾
EPFO updates the passbook monthly after employers file ECR challans. There is usually a 1–2 month lag between contribution month and passbook update.
What if I've forgotten my UAN password?▾
Use 'Forgot Password' on the EPFO member portal login page. An OTP will be sent to your registered mobile, after which you can reset your password.
Is there a way to access EPFO services without the UMANG app?▾
Yes. The full EPFO member portal at unifiedportal-emp.epfindia.gov.in/epfo works on mobile browsers. UMANG is an alternative, not a requirement.
Official sources
- EPFO Unified Member Portal ↗
unifiedportal-emp.epfindia.gov.in
Full-feature EPF portal for claims, KYC, transfers, and passbook.
- EPF Passbook Portal ↗
passbook.epfindia.gov.in
Dedicated portal for viewing and downloading monthly EPF passbook.
- UMANG Web Portal ↗
web.umang.gov.in
Government's unified mobile app — includes EPFO services.
Disclaimer: This guide is for informational purposes only. Government portals, document requirements, and fees can change without notice. Always verify the latest requirements on the official website before you apply. Last verified on 21 June 2026.